api333Privacy Policy
This page describes what we collect when you use api333 and how we keep that data protected. We gather information necessary to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and deliver our sports betting, live-dealer, and slot gaming services where applicable law permits.
Our approach is straightforward: we collect only what is needed, we do not sell your data to third parties unrelated to service delivery, and we provide you with transparency about how your information is stored and accessed. Your account details, payment history, and gaming activity remain your own—we hold them securely and use them only to operate api333 and comply with relevant regulations.
Read this policy carefully to understand our data practices. If you have questions about how we handle your information, reach out through the in-app support chat or contact our data officer using the details at the end of this page.
What Data We Collect on api333
We collect your data in three categories: identity information, transaction details, and activity logs.
Identity information: When you sign up on api333, we collect your email address, mobile phone number, full name, date of birth, national ID number, and residential address. We require this for KYC (Know Your Customer) verification before your first deposit. We use your ID number and address only to confirm your identity and comply with financial regulations in jurisdictions where we operate—Jakarta, Surabaya, Bandung, Medan, Semarang, and supported regions.
Transaction details: Every deposit and withdrawal is recorded. We store your payment method (which wallet or bank account), the amount, the timestamp, and the transaction status (pending, completed, or failed). This data helps us process your cashouts, track weekly cashback, and resolve any payment disputes.
Activity logs: We log your gameplay—which games you access, match odds you view, live-dealer tables you join, slot spins you place, and esports predictions you make. We also track your login times and device information (browser type, IP address, general location based on timezone). This data helps us detect fraud, personalise your experience, and understand which games and markets (Liga 1, Piala Indonesia, Piala AFF, Mobile Legends, Free Fire) are most popular.
- KYC data
- Email, phone, name, ID number, address — used only for identity verification and regulatory compliance
- Payment records
- All DANA, e-wallet, mobile banking, bank deposits and withdrawals logged for transaction tracking and dispute resolution
- Gameplay logs
- Game access, predictions placed, odds viewed, and login activity — used to prevent fraud and personalise your account
How We Use Your Data on api333
We use your data to deliver the api333 platform. Specifically, we use it to:
- Process your deposits and withdrawals through your chosen payment method
- Calculate and credit your weekly cashback every Monday based on net activity
- Verify your identity and maintain account security
- Detect and prevent fraud or suspicious activity
- Personalise game recommendations and promotional offers relevant to your play history
- Comply with financial and gaming regulations in your jurisdiction
- Respond to support requests and resolve account issues
We do not use your data to profile you for purposes unrelated to api333 operations. We do not sell your email or contact details to third-party marketers. We do not use your activity to infer financial decisions outside our platform.
Third-Party Processors & Data Sharing
We rely on third-party processors to deliver api333. These include:
- Payment gateways: local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank partners (e-wallet, mobile banking, local payment, online payment) receive your transaction data to process deposits and withdrawals. These are separate entities under their own privacy policies.
- Identity verification services: We may use third-party KYC providers to validate your ID and address. These providers see your personal information only to perform verification and then discard it.
- Cloud hosting: Our servers may sit outside your jurisdiction—typically in Southeast Asia or globally—but we use encryption and access controls to protect your data during storage and transfer.
- Support systems: Our in-app support chat is managed by us directly; conversations are logged for quality and dispute resolution.
We do not share your data with unrelated third parties, marketers, or data brokers. We share only what is necessary with the processors listed above, and only under contracts that require them to protect your data.
Your Rights & Our Commitments on api333
You have rights regarding your data. You can request a copy of all personal information we hold about you. You can ask us to correct inaccurate data. You can request deletion of your account and associated data (though we may retain transaction records as required by law). You can object to direct marketing emails if we send any—though api333 typically communicates only via in-app notifications about your account and weekly cashback credits.
To exercise these rights, contact us through the in-app support chat or email our data officer. We will respond within a reasonable timeframe, typically 7-14 days.
Cookies & Tracking on api333
We use cookies to keep you logged in, remember your preferences, and track your session activity. Cookies are small text files stored on your device. We do not use cookies for cross-site tracking or to follow you outside api333. If you disable cookies in your browser, you may not be able to access your account or place predictions.
We also use basic analytics to understand how players navigate api333—which games are popular, which tournaments (Piala AFF, Liga 1, Champions League) attract most engagement, and where support issues occur. This data is aggregated and anonymous.
Data Retention & Deletion
We keep your account data as long as your account is active. If you close your account, we retain transaction records for seven years to comply with financial regulations. Personal information (email, phone, ID) is deleted or anonymised within 30 days of account closure, except where law requires longer retention.
Your gameplay logs (predictions placed, games accessed) are kept for one year after account closure, then deleted. Backup copies may take an additional 30 days to purge from our systems.
Key Privacy Commitments
- We collect only data necessary to verify identity, process payments, and operate api333
- We do not sell your data to unrelated third parties
- We encrypt your data during transfer and storage
- We retain transaction records for seven years as required by law; personal data is deleted within 30 days of account closure
- You can request access, correction, or deletion of your information at any time
Security & Data Protection
We use industry-standard encryption (TLS/SSL) to protect your data during transmission from your device to our servers. Your password is hashed (never stored in plain text) and your payment details are never stored on our systems—they go directly to DANA, e-wallet, mobile banking, local payment, or your bank. Our servers are protected by firewalls, and we perform regular security audits.
However, no online system is perfectly secure. If you suspect your account has been compromised, change your password immediately and contact api333 support through the in-app chat.
International Data Transfers
Our servers are hosted globally, which means your data may be transferred outside Indonesia. We ensure all transfers meet security standards equivalent to local requirements. Cloud providers we use (such as AWS or Google Cloud) have their own privacy commitments and certifications. By using api333, you consent to these international transfers necessary to deliver the platform.
Contact & Data Officer
If you have questions about this privacy policy, wish to exercise your rights, or want to report a data breach, contact us:
- In-app support chat: Available during business hours (English language)
- Email: Use the contact form on the FAQ page or reach out through your account dashboard
- Data protection enquiry: Specify "Privacy Request" in your subject line
We take data protection seriously. This policy is effective from the date listed in your account settings and may be updated periodically. We will notify you of material changes via email or in-app notice. Check this page regularly to stay informed of any updates.